.jpeg)
Raffles Medical Group
(Multi Speciality)
Established In : 1976
No of Beds : 1300
Address info :
585 North Bridge Road, Raffles Hospital #11-00, Singapore 188770
About
Raffles Medical Group is a leading integrated healthcare provider in Singapore and across the region, anchored by its flagship Raffles Hospital. Operating on a unique "Group Practice" model, the hospital ensures a collaborative approach to patient care, where specialists work together to provide comprehensive medical solutions.
As a Joint Commission International (JCI) accredited institution, Raffles Hospital offers a wide spectrum of tertiary services, ranging from oncology and cardiology to orthopaedics and fertility treatments. Strategically located in the heart of the city, Raffles Medical Group is dedicated to delivering high-quality, patient-centric healthcare, making it a preferred choice for both local residents and international patients seeking world-class medical expertise in Singapore.
Distinguished Specialists at Raffles Hospital Singapore
Raffles Hospital employs a large team of resident specialists across more than 30 disciplines, ensuring consistent and coordinated care.
| Specialist Name | Department | Clinical Expertise / Focus Area |
|---|---|---|
| Dr. Donald Poon | Oncology | Medical Oncology and Cancer Genetic Testing. |
| Dr. Hsu Li Fern | Cardiology | Heart Rhythm Disorders and Interventional Cardiology. |
| Dr. Lim Yeow Wai | Orthopaedics | Hip and Knee Replacements; Sports Medicine. |
| Dr. Sheila Loh | Fertility (IVF) | Reproductive Medicine and Assisted Conception. |
| Dr. Ng Wai Lin | Neurology | Stroke Management and General Neurology. |
| Dr. Eric Hong | Cardiology | Non-invasive and Interventional Cardiology. |
Key Highlights of Raffles Medical Group
- Integrated Group Practice: Unlike many private hospitals, Raffles specialists are staff members, ensuring a more cohesive and peer-reviewed treatment plan for patients.
- Mayo Clinic Care Network: Raffles Hospital is a member of the Mayo Clinic Care Network, allowing its doctors to consult with Mayo Clinic specialists on complex cases.
- Health Screening Excellence: The hospital features a dedicated Executive Health Screening Centre that offers rapid, one-stop wellness assessments.
- 24-Hour Emergency & Walk-in: Located conveniently near Bugis, the hospital provides round-the-clock emergency services and a 24-hour clinic for non-emergency needs.
Facilities
Raffles Medical Group operates as a fully integrated healthcare system. Its facilities are designed to support everything from routine wellness checks at neighborhood clinics to complex, life-saving surgeries at its tertiary hospitals.
1. Clinical & Surgical Facilities
RMG’s infrastructure is built around the "Institutional Group Practice" model, ensuring that all clinical facilities are integrated for seamless patient transitions.
| Facility Type | Description & Key Features |
|---|---|
| Inpatient Wards | Range of accommodations including luxury suites, single rooms, and multi-bed wards (2-bed and 4-bed) designed for patient comfort and recovery. |
| Operating Theatres | State-of-the-art surgical suites equipped for Robotic Surgery (Da Vinci System), cardiothoracic surgery, and neurosurgery. |
| Day Surgery Centre | Dedicated facility for patients undergoing minor surgeries who do not require an overnight stay, ensuring faster turnaround. |
| Delivery Suites | Private birthing rooms equipped with medical monitoring for a safe and comfortable labor experience. |
2. Diagnostic & Imaging Facilities
RMG utilizes high-end diagnostic technology to support its "Centers of Excellence" in cardiology, oncology, and orthopaedics.
| Category | Facility Highlight |
|---|---|
| Radiology & Imaging | Full suite of imaging services including MRI, CT Scan (including high-speed 64-slice), PET-CT, Ultrasound, and Digital Mammography. |
| Nuclear Medicine | Specialized facilities for functional imaging and therapy, particularly used in cancer staging and treatment. |
| Clinical Laboratory | A 24-hour automated laboratory providing comprehensive services in biochemistry, hematology, and molecular diagnostics. |
| Heart Clinic Facilities | Equipped for non-invasive tests like Echocardiograms, Stress Tests, and Holter Monitoring. |
3. Specialized Wellness & Support Facilities
Beyond acute care, RMG has extensive facilities dedicated to preventive health and rehabilitation.
| Facility | Key Services & Features |
|---|---|
| Raffles Health Screeners | A massive, dedicated wing for executive health screenings, featuring private lounges and fast-track testing areas. |
| Rehabilitation Centre | Outfitted for physiotherapy, occupational therapy, and speech therapy to assist in post-surgical or stroke recovery. |
| Raffles Dental & Aesthetics | Specialized clinics (hospital-integrated or standalone hubs) for dental surgery and medical-grade skin treatments. |
| 24-Hour Emergency Dept | A walk-in trauma and emergency center integrated with Singapores national emergency ambulance framework. |
4. Patient Comfort & Digital Amenities
RMG prioritizes the "Raffles Experience" through hospitality-grade infrastructure and streamlined digital solutions.
| Service | Purpose & Benefit |
|---|---|
| Boutique Lounges | High-end waiting areas for international and private patients that offer a quiet, non-clinical environment. |
| International Patient Centre | Dedicated support for medical visas, travel arrangements, and language translation for medical tourists. |
| Digital Kiosks | Self-service registration and payment points throughout the hospital to minimize waiting times. |
Achievements Highlights
Achievements & Highlights: Raffles Medical Group (RMG)
Raffles Medical Group is a titan in the Asian healthcare industry, recognized for its unique integrated group practice model and its rapid international expansion. Over its 50-year history, it has garnered numerous accolades for clinical excellence and corporate growth.
1. Clinical & Medical Excellence
Often referred to as the "Mayo Clinic of the East," RMG is celebrated for its collaborative medical approach and high standards of tertiary care.
| Achievement | Details & Significance |
|---|---|
| Mayo Clinic Care Network | First in Asia to join this network, enabling Raffles specialists to collaborate with Mayo Clinic experts on complex clinical cases. |
| JCI Accreditation | Raffles Hospital consistently maintains Joint Commission International accreditation, the global gold standard for patient safety and quality. |
| Pioneer in Day Surgery | Launched the Raffles SurgeiCentre in 1990, the first standalone day surgery facility in Southeast Asia. |
| COVID-19 National Support | Extensively recognized by the Singapore government for leading national vaccination, testing, and care facility management. |
2. Corporate & Business Milestones
RMG’s financial stability and expansive regional footprint make it a benchmark for private healthcare on the Singapore Exchange (SGX).
| Highlight | Description |
|---|---|
| International Footprint | Successful expansion into 14 cities across 5 countries, including tertiary hospitals in Chongqing, Shanghai, and Beijing. |
| Integrated Value Chain | A unique business model owning the entire ecosystem: clinics, hospitals, Raffles Health Insurance, and diagnostic labs. |
| Forbes & Fortune Lists | Repeatedly ranked in Forbes’ "Best Under A Billion" and other major Asia-Pacific growth indices. |
| Sustainability (ESG) | A leader in ESG (Environmental, Social, and Governance) reporting, emphasizing eco-friendly hospital infrastructure and operations. |
3. Patient Experience & Quality Awards
RMG is consistently honored for its "Raffles Experience," which blends medical expertise with high-end hospitality.
| Award Category | Notable Recognition |
|---|---|
| Best Private Hospital | Frequently voted "Best Private Hospital in Singapore" and "Best Medical Integrated Healthcare Provider" in regional polls. |
| Service Excellence | Multiple recipient of the Singapore Service Excellence Awards for superior patient care and hospitality. |
| Digital Innovation | Awarded for the RafflesConnect app, which seamlessly integrates tele-consultation, medical records, and booking. |
Infrastructure
Infrastructure of Raffles Medical Group (RMG)
Raffles Medical Group operates an expansive and highly integrated infrastructure that spans multiple countries. Their model is unique because they own and manage the entire healthcare value chain—from primary care clinics to tertiary hospitals and insurance arms.
Infrastructure of Raffles Medical Group (RMG)
Raffles Medical Group operates an expansive and highly integrated infrastructure that spans multiple countries. Their model is unique because they own and manage the entire healthcare value chain—from primary care clinics to tertiary hospitals and insurance arms.
1. Hospital Infrastructure
The group’s flagship and international hospitals are designed as "one-stop" medical hubs equipped with state-of-the-art technology for complex tertiary care.
| Hospital | Infrastructure Highlights |
|---|---|
| Raffles Hospital Singapore | A 13-story tertiary facility featuring delivery suites, neonatal ICU, 24-hour Emergency, and specialized outpatient centers. It serves as the group’s central surgical and diagnostic hub. |
| Raffles Hospital Chongqing | A 700-bed international hospital with a massive footprint, featuring advanced medical imaging and a comprehensive International Patient Center. |
| Raffles Hospital Shanghai | A 400-bed facility located in Pudong, offering specialized wards, high-end operating theaters, and a full suite of diagnostic services. |
2. Clinic Network & Primary Care
RMG’s infrastructure is anchored by its extensive network of clinics, ensuring that healthcare is accessible within residential and business districts.
| Facility Category | Infrastructure & Reach |
|---|---|
| Network of 100+ Clinics | Distributed across Singapore’s heartlands and Central Business District (CBD) for GP services, vaccinations, and health screenings. |
| Specialized Medical Centres | Standalone centers for dental care, aesthetics, and TCM located in high-traffic hubs like Holland Village and Shaw Centre. |
| Regional Presence | Medical clinics in Japan (Osaka), Vietnam (HCMC, Hanoi), and Cambodia (Phnom Penh) designed for expatriates and locals. |
3. Diagnostic & Surgical Technology
RMG invests heavily in medical technology to support its "Institutional Group Practice" model, ensuring precision in every department.
| Infrastructure Type | Advanced Features |
|---|---|
| Advanced Imaging | Equipped with high-field MRI, multi-slice CT scans, PET-CT, and digital mammography for precise cancer and cardiac diagnostics. |
| Surgical Suites | Operating theaters equipped for Robotic Surgery (Da Vinci System) and advanced laparoscopic (minimally invasive) procedures. |
| Laboratory Services | Centralized, automated laboratory infrastructure providing biochemistry, hematology, and microbiology services with rapid turnaround. |
4. Digital & Telehealth Infrastructure
RMG has modernized its infrastructure through a robust digital ecosystem that connects all its global facilities.
| Digital Component | Infrastructure Role |
|---|---|
| RafflesConnect App | A digital gateway for patients to access tele-consultations, view medical results, and book appointments across the network. |
| Unified EMR System | A central Electronic Medical Record system allowing patient history to be instantly accessible by any Raffles specialist. |
| Smart Patient Portals | Automated kiosks and mobile check-in systems at major facilities to streamline patient flow and reduce wait times. |
Department
Raffles Medical Group (RMG) operates through a highly integrated multi-specialty model. Their departments are centralized primarily within Raffles Hospital (their tertiary flagship) and supported by an extensive network of Raffles Medical clinics.
Unlike many private hospitals where doctors rent space, Raffles uses an "Institutional Group Practice" model, meaning their specialists work together as a cohesive team across different departments.
1. Core Medical & Surgical Departments
These departments form the backbone of Raffles Hospital’s tertiary care, offering comprehensive inpatient and outpatient services.
| Department | Focus Areas & Specialized Services |
|---|---|
| Internal Medicine | Cardiology, Endocrinology, Gastroenterology, Nephrology, and Respiratory Medicine. |
| Surgery | General Surgery, Orthopaedic Surgery, Neurosurgery, Urology, and Plastic Surgery. |
| Womens Center | Obstetrics, Gynaecology, Fertility (IVF), and Menopause management. |
| Childrens Center | General Paediatrics, Neonatology, and Paediatric surgery. |
| Oncology (Cancer) | Medical Oncology, Haematology, and Radiation Oncology. |
2. Specialized Medical Centers
Raffles organizes its expertise into specialized "Centers of Excellence" to provide targeted, multidisciplinary care for specific health needs.
| Center | Specialized Care Scope |
|---|---|
| Raffles Heart Centre | Comprehensive cardiac care including bypass surgery, angioplasty, and heart failure management. |
| Raffles Orthopaedic Centre | Specialized in joint replacements, sports injuries, and spinal surgery. |
| Raffles Eye Centre | Services ranging from routine eye exams to complex cataract and retinal surgeries. |
| Raffles Dental | A full-scale dental department offering orthodontics, oral surgery, and aesthetic dentistry. |
| Raffles Skin & Aesthetics | Focused on medical dermatology, laser treatments, and cosmetic procedures. |
3. Emergency & Critical Care
RMG provides 24-hour life-saving infrastructure for acute medical conditions and preventive health.
| Unit | Function & Capacity |
|---|---|
| Emergency Department | A 24-hour walk-in clinic and trauma center integrated with Singapores national emergency ambulance service (SCDF). |
| Intensive Care (ICU/NICU) | Specialized departments for adult and neonatal critical care with advanced life-support systems. |
| Raffles Health Screeners | A massive department dedicated to executive and preventive health screenings. |
4. Ancillary & Support Departments
To ensure a seamless patient experience, several support departments operate behind the scenes to provide diagnostics and recovery.
| Department | Description |
|---|---|
| Diagnostic Radiology | Equipped with MRI, CT Scanners, and PET-CT for high-definition advanced imaging. |
| Laboratory Medicine | An automated pathology lab providing biochemistry, microbiology, and histology services. |
| Pharmacy | Specialized outpatient and inpatient pharmacies stocking a comprehensive range of medications. |
| Rehabilitation Services | Physiotherapy, occupational therapy, and speech therapy departments for post-surgical recovery. |
5. International Departments
RMG also manages hospital departments in its overseas facilities, maintaining the high standards of the Singapore flagship.
Raffles China: Mirroring the Singapore model in Chongqing and Shanghai, with localized departments in Family Medicine, Tertiary Care, and Health Screening.
Regional Medical Centers: Specialized clinic departments in Vietnam, Cambodia, and Japan tailored to expatriate and local needs.
