KPJ Kluang Specialist Hospital (Kluang Utama Specialist Hospital)
(Multi Speciality)
Established In : 2001
No of Beds : 50
Address info :
KPJ KLUANG SPECIALIST HOSPITAL 86000, Jln Saujana Utama, Taman Saujana Kluang, 86000 Kluang, Johor
About
KPJ Kluang Specialist Hospital formerly known as Kluang Utama Specialist Hospital (KUSH) is a premier healthcare institution providing comprehensive medical services to the central Johor community. As a proud member of the KPJ Healthcare Berhad network, the hospital combines advanced medical technology with a \\\"Person-Centered Care\\\" philosophy to ensure superior clinical outcomes and patient comfort.
With a wide array of specialties ranging from Orthopaedics and General Surgery to Obstetrics and Gynaecology, KPJ Kluang stands as a trusted destination for those seeking professional, multi-disciplinary medical expertise in a compassionate and boutique-style environment.
List of Specialist Doctors
The hospital is home to a team of experienced resident and visiting consultants. Below are the key specialists leading major departments:
| Specialty | Specialist Name |
|---|---|
| General Surgery | Dr. Shah Jahan Mohd Ibrahim |
| Orthopaedic & Trauma | Dr. Mohd Shaukhi Bin Mohd Ali |
| Obstetrics & Gynaecology | Dr. S. K. Lingam |
| Paediatrics | Dr. Tan Poh Tin |
| Internal Medicine | Dr. Tee Swee Hoe |
| Ophthalmology (Eye) | Dr. Yeoh Cheng Thong |
| Anaesthesiology | Dr. Noorhayati Bt Mohd Mokhtar |
| Radiology | Dr. Tan Keng Hua |
Note: Specialist availability may vary. For the most up-to-date schedule or to book an appointment with a specific doctor, please visit the KPJ Kluang Find a Doctor portal or use the KPJ Cares mobile app.
Facilities
KPJ Kluang focuses on a \\\"Boutique Healthcare\\\" model, ensuring high-tech clinical capabilities are paired with personalized, patient-centered service.
1. Clinical & Diagnostic Facilities
These facilities provide the technological backbone for both outpatient and inpatient medical care.
| Facility | Description & Capabilities |
|---|---|
| Accident & Emergency | 24-hour trauma and acute care with a dedicated ambulance team. |
| Operating Theatres | Modern surgical suites for General, Orthopaedic, and Ophthalmic procedures. |
| Diagnostic Imaging | Includes High-Resolution CT Scan, Digital X-ray, Ultrasound, and Mammography. |
| Haemodialysis Centre | A dedicated wing with 15+ stations for chronic and acute renal failure patients. |
| Physiotherapy & Rehab | Specialized center for post-surgical recovery, stroke rehab, and sports injuries. |
| Clinical Laboratory | On-site pathology services for rapid blood, urine, and tissue analysis. |
2. Ward & Accommodation Facilities
All rooms follow the Planetree model, emphasizing a healing environment and family involvement.
| Room Type | Features |
|---|---|
| VIP Suites | Premier suites with a lounge area, ensuite bathroom, mini-fridge, and personal TV. |
| Single Rooms | Standard private rooms with ensuite bathroom, climate control, and nurse call system. |
| Multi-Bedded Wards | 2-bedded and 4-bedded options for cost-effective care with privacy curtains. |
| Maternity Wards | Dedicated labor, delivery, and postnatal environment with nursery access. |
| Critical Care | Specialized ICU/HDU beds for intensive monitoring and life-support. |
3. Support & Lifestyle Facilities
Designed to ensure a seamless and comfortable experience for visitors and families.
| Facility Type | Details |
|---|---|
| Health Screening | A dedicated lounge for preventive check-ups and wellness programs. |
| Retail Pharmacy | On-site access to prescription medications and healthcare essentials. |
| Halal Cafeteria | Nutritious meals for patients and visitors, fully certified by JAKIM. |
| Prayer Rooms | Spacious Surau (male and female) for patients and visitors. |
| Concierge | Streamlined support for admissions, insurance, and medical records. |
4. Digital & Smart Facilities
Leveraging technology to improve efficiency and the patient journey.
| Service | Impact on Patient Experience |
|---|---|
| KPJ Cares App | Digital integration for appointment booking and live queue status. |
| Electronic Records | Fully digitized EMR for accurate and rapid information sharing between doctors. |
| Wi-Fi Access | Complimentary high-speed internet available throughout the hospital. |
Achievements Highlights
Since joining the KPJ Healthcare Berhad network, KPJ Kluang Specialist Hospital (formerly Kluang Utama Specialist Hospital) has evolved into the premier private medical facility in central Johor. As of 2026, it is celebrated for its \\\"boutique\\\" healthcare approach, which combines highly personalized patient attention with the rigorous clinical standards of a national healthcare leader. By expanding critical services like hemodialysis and integrating advanced digital tools, the hospital has successfully modernized local healthcare, ensuring residents no longer need to travel to larger cities for high-quality specialist treatment.
1. Key Achievements & Highlights
| Highlight Category | Achievement Description |
|---|---|
| Regional Leadership | Primary private specialist provider for central Johor, offering specialized care locally to reduce travel to Johor Bahru. |
| Service Excellence | High rankings in the KPJ Patient Satisfaction Index, driven by its personalized \\\"Boutique Hospital\\\" model. |
| Network Integration | Full integration with the KPJ Cares app, enabling digital appointment booking and access to electronic medical records. |
| Expansion of Care | Significant upgrades to the Hemodialysis Centre and Physiotherapy Unit to support chronic disease management. |
2. Quality & Accreditation Highlights
The hospital maintains world-class safety and operational benchmarks through strict clinical governance.
| Accreditation | Core Significance |
|---|---|
| MSQH Alignment | Adherence to Malaysian Society for Quality in Health standards for clinical safety and outcomes. |
| Planetree Integration | Implementation of Person-Centered Care, focusing on holistic healing and family involvement. |
| JAKIM Halal | Full certification of kitchen and dietary services, ensuring Shariah-compliant patient meals. |
| ISO 9001 | International certification for Quality Management Systems and operational efficiency. |
3. Notable Recent Recognition (2025–2026)
In the past year, the hospital has been distinguished for its community impact and professional excellence:
- Community Health Pioneer: Recognized for extensive CSR initiatives, providing free screenings and health education to rural Johor communities.
- Gold Standard in Nursing: Home to recipients of the KPJ Nursing Excellence Awards, reflecting the high-caliber clinical talent within the facility.
Infrastructure
The infrastructure of KPJ Kluang Specialist Hospital is designed to provide a \\\"boutique\\\" medical experience—balancing high-tech clinical capabilities with a compact, patient-friendly environment. As of 2026, the facility serves as a modernized healthcare hub for the central Johor region.
1. Medical & Clinical Infrastructure
The hospital’s medical infrastructure is built to support a wide range of secondary and tertiary care services.
| Infrastructure Type | Key Facilities & Technology |
|---|---|
| Surgical Suites | Equipped with modern Operating Theatres (OT) designed for general, orthopaedic, and ophthalmological surgeries. |
| Diagnostic Imaging | A comprehensive unit featuring High-Resolution CT Scanners, X-ray, Ultrasound, and Mammography for rapid diagnostics. |
| Hemodialysis Unit | A specialized wing with 15+ dialysis stations, providing a sterile and comfortable environment for renal patients. |
| Emergency Wing | A 24-Hour Accident & Emergency department with a dedicated ambulance bay and trauma stabilization zone. |
| Laboratory Services | Fully integrated on-site pathology laboratory for immediate bloodwork and biochemistry analysis. |
2. Building & Patient Facilities
Designed around the Planetree philosophy, the building emphasizes comfort, accessibility, and a non-intimidating healing atmosphere.
| Facility Type | Infrastructure Details |
|---|---|
| Bed Capacity | A boutique setup with approximately 50 licensed beds, including specialized Critical Care (ICU/HDU) beds. |
| Maternity Suites | Private and semi-private rooms specifically designed for labor, delivery, and postnatal recovery. |
| Pharmacy | Includes an inpatient pharmacy and a retail outpatient pharmacy for convenient medicine collection. |
| Physiotherapy Centre | A dedicated rehabilitation space equipped with specialized exercise tools for post-surgical and stroke recovery. |
3. Support & Smart Infrastructure
KPJ Kluang utilizes modern logistical and digital systems to streamline the patient experience.
| Infrastructure Category | Details |
|---|---|
| Digital Systems | Implementation of Electronic Medical Records (EMR) and a digital queue management system linked to the KPJ Cares app. |
| Accessibility | Built with universal design principles, featuring wheelchair-accessible ramps and specialized elevators. |
| Parking & Security | On-site parking with 24-hour security surveillance and well-lit walkways for visitor safety. |
| Dietary Facilities | A Halal-certified kitchen capable of providing specialized medical diets (low sodium, diabetic-friendly, etc.). |
4. Specialist Clinics
The outpatient infrastructure consists of multiple consultation suites organized by specialty, ensuring a seamless flow from registration to doctor consultation and medication collection.
Department
KPJ Kluang Specialist Hospital offers a comprehensive range of medical and surgical specialties tailored to the needs of the central Johor community. As a multi-disciplinary hospital, it provides both outpatient specialist clinics and inpatient care.
1. Core Medical & Surgical Departments
The hospital provides a full spectrum of outpatient and inpatient specialist care for the Kluang community.
| Category | Specific Departments / Specialties |
|---|---|
| Surgical Services | General Surgery, Orthopaedic & Trauma Surgery, Ophthalmology (Eye). |
| Internal Medicine | General Internal Medicine, Cardiology (Heart), Nephrology (Kidney). |
| Women & Children | Obstetrics & Gynaecology (O&G), Paediatrics (Children\\s Health). |
| Head & Neck | Otorhinolaryngology (ENT - Ear, Nose, & Throat). |
| Specialized Clinics | Dermatology (Skin), Urology. |
| Diagnostic Support | Radiology & Imaging, Pathology, and Clinical Laboratory. |
| Anaesthesiology | General Anaesthesia and Pain Management for surgical procedures. |
2. Clinical Support & Ancillary Services
These integrated services provide essential support to the primary medical departments to ensure holistic patient recovery.
| Service Name | Description & Scope of Care |
|---|---|
| Physiotherapy & Rehab | Rehabilitation for post-surgical recovery, sports injuries, and stroke patients. |
| Hemodialysis Centre | A dedicated unit for patients with chronic kidney disease requiring regular dialysis. |
| Health Screening Centre | Various wellness packages (Premier, Executive, and Basic) for preventive care. |
| 24-Hour Emergency | Accident & Emergency wing equipped for acute medical cases and trauma. |
| Pharmacy | Full-service in-patient and out-patient medication management. |
3. Centres of Focus
KPJ Kluang functions as a specialized boutique hospital with a heavy concentration on three primary health pillars:
| Focus Area | Key Services Provided |
|---|---|
| Mother & Child Care | Comprehensive maternity services including prenatal care, delivery, and postnatal pediatrics. |
| Orthopaedic Care | Specialized treatment for bone and joint health, fracture management, and chronic joint pain. |
| Chronic Disease | Long-term management for Diabetes, Hypertension, and Renal (Kidney) care. |
