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ISEC (International Specialist Eye Centre) Penang

(Single Speciality)

Established In : 2014

No of Beds : 34

Address info :

56, Jalan Larut, George Town, 10050 George Town, Pulau Pinang, Malaysia

About

ISEC Eye Specialist Penang is a premier center of excellence for ophthalmology, offering world-class tertiary eye care in the heart of Gurney Drive. As a key member of the ISEC Healthcare Group, this facility is renowned for integrating cutting-edge surgical technology with a patient-centric approach to treat complex ocular conditions.

From advanced bladeless cataract surgery and SMILE vision correction to specialized vitreoretinal treatments, ISEC Penang provides comprehensive ambulatory care designed for precision and rapid recovery. Committed to maintaining the highest clinical standards, the center remains a top destination for both local residents and international medical tourists seeking elite eye specialists in Malaysia.

List of Consultant Eye Specialists at ISEC Penang

ISEC Penang is home to highly trained sub-specialists who focus on specific areas of ophthalmology. Below are the key consultants currently practicing:

Specialist Name	Designation & Sub-Specialty
Dr. Alan Koh Khai Luen	Consultant Ophthalmologist & Vitreoretinal Surgeon
Dr. Tiong Jih Huey	Consultant Ophthalmologist & Vitreoretinal Surgeon
Dr. Adrian S.H. Lim	Consultant Ophthalmologist & Refractive Surgeon (LASIK/SMILE)
Dr. Ooi Cheng Ghee	Consultant Ophthalmologist & Glaucoma Specialist
Dr. Teh Wee Min	Consultant Ophthalmologist, Cataract & Comprehensive Eye Surgeon
Dr. Sharon Tow	Consultant Ophthalmologist & Paediatric Specialist
Dr. Wong Hon Seng	Consultant Ophthalmologist & Cornea Specialist

Why ISEC Penang Stands Out

Sub-Specialty Expertise: Every doctor is trained in a specific niche, ensuring expert management of even the rarest eye diseases.
Cutting-Edge Technology: Equipped with the latest Zeiss and Alcon laser platforms for safer, more accurate results.
Medical Tourism Hub: Offers dedicated support for international patients, including travel assistance and language support (Mandarin, Hokkien, and Bahasa Indonesia).

Facilities

1. Specialized Surgical Units

ISEC Penang is an ambulatory (day-care) surgical center featuring specialized theaters for high-precision eye microsurgery.

Facility	Purpose & Key Features
Refractive Surgery Suite	Dedicated to vision correction like ReLEx SMILE and LASIK using advanced Zeiss laser technology.
Cataract Surgery Hub	Optimized for Femtosecond Laser-Assisted Cataract Surgery (FLACS) and premium intraocular lens implantation.
Sterile Operating Theaters	Equipped with Laminar Airflow and HEPA filtration systems to ensure a near-zero infection environment.
Minor Procedure Rooms	Used for rapid laser treatments, such as YAG laser for after-cataract or Argon laser for retinal tears.

2. Diagnostic & Imaging Lab

The facility utilizes \"Gold Standard\" diagnostic tools to ensure accurate pre-surgical assessments.

Facility	Equipment & Capabilities
Ophthalmic Imaging Center	Features OCT (Optical Coherence Tomography) for 3D mapping of the retina and optic nerve.
Biometry & Topography Lab	Uses IOLMaster and corneal mapping to calculate precise lens power for cataract and LASIK patients.
Visual Field Suite (Perimetry)	Specialized dark-rooms for mapping peripheral vision, critical for Glaucoma monitoring.
Digital Fundus Photography	High-resolution cameras used to document and track diabetic retinopathy and macular degeneration.

3. Patient Support & Hospitality Amenities

Designed for the comfort of local and international patients, the infrastructure minimizes the \"hospital\" feel and maximizes efficiency.

Amenity Category	Details & Features
Recovery Bays	Comfortable, recliner-style medical bays where patients rest for 1–2 hours post-surgery before discharge.
Optometry Clinic	An integrated unit for comprehensive eye exams, refraction, and specialized contact lens fitting.
Pharmacy & Dispensary	An on-site specialized pharmacy providing a full range of post-operative eye drops and ophthalmic medications.
International Patient Lounge	A dedicated space for medical tourists (primarily from Indonesia) offering assistance with travel and language.

4. Digital & Support Services

To streamline the patient journey, ISEC Penang utilizes modern digital infrastructure.

Service	Function
Electronic Medical Records (EMR)	Ensures all diagnostic images and surgical history are instantly accessible to the consultant.
Tele-consultation	Available for international patients to discuss post-operative progress with their surgeons from home.
Integrated Scheduling	A digital queue system that coordinates diagnostic tests, consultation, and pharmacy pickup in one flow.

Achievements Highlights

ISEC Eye Specialist Penang has established itself as a premier center for ophthalmology in Southeast Asia, known for its clinical precision and technological leadership. As part of the ISEC Healthcare Group—a company listed on the Singapore Exchange (SGX)—the Penang branch consistently achieves milestones in both patient care and medical innovation.

The following tables summarize the Achievements and Highlights of ISEC Penang:

1. Clinical & Technological Achievements

ISEC Penang is often the first to adopt cutting-edge ophthalmic technologies in the Northern Region of Malaysia.

Achievement Category	Key Highlights & Innovations
Pioneer in Bladeless Surgery	One of the earliest centers in Penang to offer Femtosecond Laser-Assisted Cataract Surgery (FLACS), enhancing surgical precision and recovery speed.
Advanced Refractive Hub	Recognized for its comprehensive suite of vision correction technologies, including ReLEx SMILE, which is a minimally invasive alternative to traditional LASIK.
Sub-Specialty Excellence	Successful track record in handling complex vitreoretinal cases and high-risk glaucoma surgeries that are often referred from smaller clinics.
Tertiary Diagnostic Capability	Implementation of AI-assisted diagnostic imaging for early detection of diabetic retinopathy and age-related macular degeneration (AMD).

2. Corporate & Regional Recognition

The center’s reputation extends beyond clinical results to its standing as a top-tier healthcare destination.

Recognition / Milestone	Significance
Medical Tourism Leader	Frequently recognized by the Malaysia Healthcare Travel Council (MHTC) as a key contributor to Penang\s status as a medical tourism hub, particularly for patients from Indonesia.
Publicly Listed Backing	As part of ISEC Healthcare Ltd (SGX: 40T), the center adheres to international standards of corporate governance and financial transparency.
Five-Star Patient Ratings	Consistently high patient satisfaction scores across global review platforms, highlighting their \"patient-first\" service culture.
Educational Excellence	Often serves as a training and observation site for regional ophthalmologists looking to learn advanced surgical techniques.

3. Operational Highlights

Operational efficiency is a hallmark of ISEC Penang’s \"Ambulatory\" (day-care) model.

Operational Highlight	Impact on Patient Experience
Zero Overnight Stay Model	99% of surgeries are performed as day-care procedures, allowing for lower costs and faster recovery in the comfort of the patient\s home/hotel.
Streamlined Patient Journey	Integrated diagnostic and surgical floors at Gurney Drive ensure that a patient can go from consultation to surgery in a highly coordinated manner.
International Patient Concierge	Dedicated services for international travelers, including language assistance (Bahasa Indonesia/Mandarin) and travel coordination.

Key Performance Indicators (KPIs)

High Success Rates: Maintained cataract surgical success rates and infection-free statistics that meet or exceed international benchmarks.
Rapid Adoption: Known for upgrading laser platforms (Zeiss/Alcon) every few years to stay at the forefront of the 2026 medical landscape.

Infrastructure

The infrastructure of ISEC (International Specialist Eye Centre) Penang is purpose-built as a high-tech Ambulatory Surgical Centre (ASC). Located in the premium Gurney Drive area, the facility is designed to provide a seamless, same-day surgical experience using a \"clean-room\" medical environment.

The following tables detail the architectural and technological infrastructure of ISEC Penang:

1. Architectural Design & Patient Flow

The building is optimized for a rapid \"In-and-Out\" patient flow, ensuring that even with high patient volumes, the environment remains calm and sterile.

Infrastructure Component	Key Features & Benefits
Ambulatory Center Design	Specifically designed for day-care surgery, eliminating the need for long-term wards and focusing on efficient pre- and post-op areas.
Integrated Diagnostic Wing	All diagnostic suites (OCT, Biometry, etc.) are located adjacent to consultation rooms to minimize patient movement.
Sterile Surgical Zone	A restricted-access floor dedicated to operating theaters, maintained with strict air pressure and temperature controls.

2. Advanced Medical & Surgical Infrastructure

ISEC Penang houses some of the most advanced ophthalmic hardware in the Northern Region of Malaysia.

Facility Unit	Technical Infrastructure Highlights
Refractive Suite	Equipped with Zeiss VisuMax for ReLEx SMILE and Femto-LASIK, providing bladeless and flapless vision correction.
Smart Operating Theaters	Features Laminar Airflow Systems and HEPA filters to maintain an ultra-sterile environment for intraocular surgeries.
Cataract Surgery Hub	Utilizes the Alcon Centurion® Vision System and ZEISS CALLISTO eye® for computer-assisted, high-precision lens implantation.
Advanced Imaging Lab	Infrastructure for high-resolution Optical Coherence Tomography (OCT) and digital fundus angiography for retinal mapping.

3. Digital & Smart Integration

The facility utilizes a \"Smart Clinic\" approach to manage patient data and surgical precision.

Digital Component	Functional Advantage
Digital Imaging Archiving	All eye scans are stored digitally, allowing specialists to track disease progression (like Glaucoma or AMD) over years with pixel-perfect accuracy.
Laser Integration Systems	Surgical machines are networked to diagnostic data, ensuring that LASIK or Cataract laser patterns are customized to the patient\s unique eye anatomy.
Electronic Queue System	A streamlined digital system to manage patient appointments and reduce waiting times in the lobby.

4. Hospitality & Support Infrastructure

Despite being a surgical center, the infrastructure prioritizes patient comfort, especially for medical tourists.

Support Area	Infrastructure Details
Recovery Bays	Private and semi-private recovery recliners equipped with monitoring systems for post-surgical observation.
International Patient Lounge	Comfortable waiting areas with high-speed Wi-Fi and amenities tailored for families traveling from abroad.
Strategic Location	Housed in the Gurney Drive area, providing immediate access to premium hotels and malls for recovering international patients.

Department

ISEC Eye Specialist Penang operates as a tertiary eye care center, meaning it is organized into various sub-specialty departments rather than general medical wards. This allows patients to receive highly focused care from ophthalmologists who have specialized training in specific parts of the eye.

The following table outlines the specialized departments and services available at ISEC Penang:

The following tables outline the comprehensive clinical and support framework at ISEC Eye Specialist Penang, categorized by their surgical sub-specialties, diagnostic units, and key infrastructure.

1. Medical & Surgical Sub-Specialties

These departments are led by consultant ophthalmologists with specific expertise in different ocular conditions.

Department / Sub-Specialty	Scope of Treatment
Cataract Surgery	Advanced lens replacement using Femtosecond Laser and premium intraocular lenses (multifocal, trifocal, and toric).
Refractive Surgery (LASIK)	Vision correction services including ReLEx SMILE, Femto-LASIK, and Trans-PRK for myopia and astigmatism.
Vitreoretinal (Retina)	Treatment for complex retinal conditions such as retinal detachment, diabetic retinopathy, and macular degeneration.
Glaucoma Management	Early detection, medical management, and surgical interventions (SLT laser, trabeculectomy) for high eye pressure.
Cornea & External Disease	Management of corneal infections, keratoconus, and performing corneal transplants.
Paediatric Ophthalmology	Specialized eye care for children, including treatment for strabismus (squint) and amblyopia (lazy eye).
Oculoplastics & Orbit	Reconstructive and cosmetic surgery of the eyelids, tear ducts, and eye socket.

2. Diagnostic & Support Departments

To ensure precision in every procedure, ISEC Penang utilizes specialized diagnostic units.

Unit / Department	Core Function
Optometry & Refraction	Conducts precise vision testing and professional fitting of specialized contact lenses.
Imaging Center	High-tech mapping using OCT, Fundus Photography, and Digital Angiography to visualize internal structures.
Biometry & Perimetry Lab	Measures eye dimensions (critical for cataract surgery) and maps visual fields (essential for glaucoma).
Pharmacy & Dispensary	A dedicated eye pharmacy providing a full range of medicated drops and ophthalmic medications.