Gleneagles Hospital Penang
(Multi Speciality)
Established In : 1973
No of Beds : 360
Address info :
1, Jalan Sultan Ahmad Shah, 10050 George Town, Pulau Pinang, Malaysia.
About
Gleneagles Hospital Penang is a premier tertiary healthcare institution located in the heart of George Town, Malaysia. Established in 1973, it has grown into a leading medical destination, renowned for its commitment to clinical excellence and patient-centric care. As a Joint Commission International (JCI) accredited facility, the hospital offers a comprehensive range of specialized medical services, from advanced oncology and cardiology to state-of-the-art robotic surgery.
With its modern infrastructure, highly experienced medical professionals, and dedicated International Patient Centre, Gleneagles Hospital Penang remains a trusted choice for both local and international patients seeking world-class medical treatments in a professional and compassionate environment.
Distinguished Specialists at Gleneagles Hospital Penang
The hospital is home to over 85 resident specialists, many of whom are internationally trained and recognized in their respective fields.
| Specialist Name | Department | Clinical Expertise / Focus Area |
|---|---|---|
| Dato Dr. Adel Zaatar | Oncology | Clinical Oncology, Radiotherapy, and Chemotherapy. |
| Dr. Simon Lo | Cardiology | Interventional Cardiology and Heart Valve procedures. |
| Dr. Ng Toong Piau | Orthopaedics | Joint Replacement, Spine Surgery, and Trauma care. |
| Dr. Lee Choon Yee | Urology | Robotic-Assisted Surgery and Prostate management. |
| Dr. S.B. Tan | Gastroenterology | Therapeutic Endoscopy and Hepatology. |
| Dr. Neoh Chin Boon | Neurology | Stroke Management and Clinical Neurophysiology. |
Key Highlights
- Robotic Surgery Pioneer: One of the few hospitals in the region utilizing the Da Vinci Xi Surgical System for precision surgery.
- Strategic Location: Located on Jalan Sultan Ahmad Shah, easily accessible from major hotels and the airport.
- Indonesian Patient Support: Comprehensive services for Indonesian patients, including assistance with logistics, translation, and insurance.
Facilities
Gleneagles Hospital Penang is a premier tertiary healthcare provider that offers an extensive range of medical, diagnostic, and patient support facilities. The hospital is structured to provide a "one-stop" healthcare experience, combining cutting-edge clinical technology with premium hospitality.
Medical and Non-Medical Facilities: Gleneagles Hospital Penang
| Facility Category | Key Features & Services |
|---|---|
| Cancer Center | Comprehensive Oncology Unit with Linear Accelerators (LINAC) for radiotherapy, PET-CT for staging, and a specialized Chemotherapy Daycare. |
| Cardiac Center | State-of-the-art Heart & Vascular Center featuring a Cardiac Catheterization Lab (Cath Lab) and dedicated Cardiac Operating Theaters. |
| Imaging & Diagnostics | Advanced radiology suite including 3-Tesla MRI, 640-slice CT Scan, Digital Mammography, and Bone Densitometry. |
| Surgical Facilities | Over 10 Operating Theaters, including specialized suites for the Da Vinci Robotic Surgical System and neurosurgery. |
| Maternity & Pediatrics | Dedicated labor and delivery suites, a specialized Neonatal ICU (NICU), and a pediatric ward designed for child comfort. |
| Rehabilitation Center | Extensive Physiotherapy & Occupational Therapy facilities, including specialized equipment for stroke and sports injury recovery. |
| Dialysis Center | A modern, high-capacity Hemodialysis Unit providing treatment for chronic and acute renal failure patients. |
| Emergency Services | 24-hour Accident & Emergency department equipped for trauma, cardiac emergencies, and critical care stabilization. |
| Executive Wellness | A dedicated, luxury Health Screening Centre providing personalized wellness check-ups in a private, hotel-like setting. |
| Laboratory Services | A 24-hour centralized clinical laboratory for rapid biochemistry, hematology, and histopathology testing. |
Patient Support & Hospitality Facilities
- International Patient Centre (IPC): A dedicated lounge and administrative hub for foreign patients, offering airport transfers, visa extensions, and language interpretation (especially for Indonesian patients).
- Premier Accommodation: Over 360 beds including VIP Suites, single rooms, and shared wards, many offering views of the Penang coastline.
- On-site Amenities: Includes a multi-cuisine cafeteria (Halal), Starbucks, convenience stores, and ATM services within the main lobby.
- Pharmacy: Multiple pharmacy outlets (outpatient and inpatient) to ensure rapid access to medications and professional counseling.
Technology & Innovation Highlights
- Da Vinci Xi Robot: Gleneagles Penang is a leader in robotic-assisted surgery, facilitating minimally invasive procedures with faster recovery times for urology and gynecology.
- Digital Integration: The hospital utilizes a fully integrated Electronic Medical Record (EMR) system and PACS for instant sharing of diagnostic images between specialists.
- 3-Tesla MRI: Offers the highest clarity in imaging currently available in clinical practice, essential for detailed brain and spinal diagnostics.
Achievements Highlights
Gleneagles Hospital Penang is widely recognized as a leader in the healthcare industry, consistently winning awards for its clinical excellence and its role as a premier destination for medical tourism in Southeast Asia.
Achievements & Highlights: Gleneagles Hospital Penang
| Category | Key Achievements & Highlights |
|---|---|
| Accreditation | Dual-accredited by the Joint Commission International (JCI) and the Malaysian Society for Quality in Health (MSQH) for global safety standards. |
| Medical Tourism Leader | Frequently named "Hospital of the Year" in Malaysia for Medical Tourism, serving a massive volume of international patients (especially from Indonesia). |
| Robotic Surgery Pioneer | First private hospital in Northern Malaysia to introduce the Da Vinci Xi Surgical System for ultra-precise, minimally invasive surgeries. |
| Cancer Care Excellence | Features a comprehensive Oncology Center with advanced radiotherapy and a multidisciplinary "Tumor Board" approach for personalized treatment. |
| Cardiac Milestones | Renowned for complex heart procedures, including TAVI (Transcatheter Aortic Valve Implantation) and advanced electrophysiology. |
| Technological Edge | Equipped with high-end diagnostic technology such as the 3-Tesla MRI and Digital PET-CT for early and accurate disease detection. |
| Pediatric Excellence | Houses a high-tier Neonatal Intensive Care Unit (NICU) and is a regional referral center for complex pediatric surgeries. |
| Sustainability & Growth | Major expansion with a modern 19-story wing, significantly increasing its capacity to 360+ beds and expanding specialist consultation suites. |
Key Highlights of the Facility
- Elite Specialists: Gleneagles Penang attracts some of the most experienced surgeons and physicians in the country, many with international fellowships from the UK, USA, and Australia.
- Seamless Patient Experience: The International Patient Centre (IPC) is one of the most developed in Malaysia, providing airport meet-and-greet, visa assistance, and specialized Indonesian language support.
- Strategic Heritage: As one of the oldest and most established private hospitals in Penang (founded in 1973), it combines decades of clinical experience with the latest medical innovations.
- One-Stop Wellness: The dedicated Executive Health Screening Centre offers a premium, hotel-like environment for comprehensive medical check-ups that can often be completed in a single morning.
Infrastructure
Gleneagles Hospital Penang boasts a sophisticated infrastructure that blends its historical medical expertise with a massive 19-story modern expansion. The facility is designed to meet JCI (Joint Commission International) standards, ensuring a layout that optimizes patient safety, high-tech diagnostic flow, and premium comfort.
Infrastructure Overview: Gleneagles Hospital Penang
| Infrastructure Category | Key Features & Technical Specifications |
|---|---|
| Medical Complex | Comprises a main hospital building and a 19-story state-of-the-art wing housing specialized consultation suites and inpatient wards. |
| Robotic Surgery Suite | Dedicated theater for the Da Vinci Xi Surgical System, used for high-precision urology, gynecology, and general surgeries. |
| Advanced Imaging Wing | Features high-performance diagnostic tools including 3-Tesla MRI, 640-slice CT Scan, and Digital PET-CT for oncology staging. |
| Cardiac Center | Modern Cardiac Catheterization Laboratory (Cath Lab) and specialized theaters for cardiothoracic and vascular surgeries. |
| Oncology Infrastructure | Comprehensive Cancer Center equipped with Linear Accelerators (LINAC) for advanced radiotherapy and a specialized chemotherapy day-care unit. |
| Critical Care Units | Integrated monitoring floors for ICU (Intensive Care), CCU (Cardiac Care), and a highly specialized NICU (Neonatal ICU). |
| Executive Health Wing | A dedicated, luxury-standard floor for Health Screenings, designed to feel like a high-end lounge rather than a clinical area. |
| Surgical Theaters | 10+ Operating Theaters equipped with integrated digital imaging and infection-control ventilation systems. |
| Accommodation | 360+ beds ranging from cost-effective multi-bedded wards to VIP and Premier Suites with panoramic sea views. |
Infrastructure Highlights
- Smart Building Integration: The new wing utilizes integrated building management systems for optimal climate control and energy efficiency, maintaining a sterile environment in critical zones.
- Seamless Connectivity: A dedicated bridge and lobby system connect the legacy building with the new expansion, allowing for smooth patient transfers between diagnostics and inpatient care.
- Strategic "Millionaires Row" Location: Its position on the George Town seafront provides a calming environment for recovery, with many patient rooms overlooking the North Channel.
- Digital Health Infrastructure: Full implementation of Electronic Medical Records (EMR) and a high-speed PACS system, allowing specialists to access high-resolution imaging instantly from any terminal.
Support & Logistics
- International Patient Center (IPC): A centralized administrative hub within the main lobby dedicated to medical tourists, offering visa, travel, and translation services.
- Retail & Dining: Includes a multi-cuisine cafeteria, Starbucks, and various retail pharmacies and convenience stores for visitors.
- Parking Capacity: Multi-story parking facilities with hundreds of bays and professional valet services to accommodate the high volume of daily visitors.
Department
Gleneagles Hospital Penang is a premier tertiary care facility that houses a vast array of specialized departments. It is particularly renowned for its "Centers of Excellence" which utilize advanced robotics and high-end medical technology to treat complex cases.
Medical Departments: Gleneagles Hospital Penang
| Category | Department | Core Services & Specializations |
|---|---|---|
| Cancer Care | Oncology Center | Radiotherapy, Chemotherapy, and specialized Cancer Surgery. |
| Heart & Vascular | Cardiac Center | Cardiac Electrophysiology, Open Heart Surgery, and Cath Lab. |
| Bones & Joints | Orthopaedics | Robotic-Assisted Joint Replacements and Spine Surgery. |
| Brain & Nerve | Neurosciences | Neurosurgery, Stroke management, and Epilepsy treatment. |
| Digestive Health | Gastroenterology | Advanced Endoscopy, Colonoscopy, and Liver disease care. |
| Women’s Health | Obstetrics & Gynaecology | Maternal-fetal medicine and Minimally Invasive Surgery. |
| Child Health | Pediatrics | Neonatal Intensive Care (NICU) and Pediatric Surgery. |
| Urology | Urology Center | Kidney stone management and Robotic Prostate Surgery. |
| Dermatology | Skin & Aesthetics | Medical dermatology and laser skin treatments. |
| Diagnostics | Imaging & Radiology | MRI (3 Tesla), CT Scan, and PET-CT for cancer staging. |
Specialized Centers of Excellence
- Robotic Surgery Wing: Features the Da Vinci Surgical System, allowing for high-precision, minimally invasive surgeries in urology and gynecology.
- Heart and Vascular Center: Provides comprehensive care from non-invasive diagnostics to complex cardiothoracic surgeries.
- Oncology (Cancer) Center: One of the most advanced in the region, offering personalized treatment plans using a multidisciplinary team approach (Tumor Board).
Ancillary & Support Services
- Executive Health Screening Center: A dedicated, luxury-standard wing for comprehensive wellness check-ups.
- Rehabilitation Medicine: Comprehensive physiotherapy, occupational therapy, and speech therapy for post-surgical and stroke patients.
- 24-hour Accident & Emergency: A high-capacity trauma center prepared for acute medical crises.
- International Patient Centre (IPC): A specialized service hub for international visitors, offering logistical and administrative support.
